Shipping Policy
At CaloroLighting, we take pride in the craftsmanship of our lighting products and aim to deliver your order as quickly and safely as possible. To ensure secure shipping, all lamps are carefully inspected and packed before dispatch.
Shipping Regions
We currently ship to addresses within the United States only.
We do not offer international shipping outside these countries at this time.
Order Processing Time
Orders are typically processed within 1–3 business days, fulfilled Monday to Sunday.
All items are quality-checked and partially pre-assembled before shipping.
Orders placed before 11:00 PM （GMT-06:00）Central Standard Time Chicago are processed the following day.
Shipping Methods & Estimated Delivery Times
| Method | Region | Estimated Delivery Time | Cost | Courier |
|---|---|---|---|---|
| Standard | USA | 5–8 business days | 0 | DHL / UPS / FedEx |
🕒 Total delivery time = Processing time (1–3 business days) + Shipping time
📌 Delivery times may vary slightly based on destination and courier operations.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
Real-time tracking will be available via the courier's website.
Package Inspection & Damage Reporting
Upon receiving your order, please:
-
Check the items against the packing list
-
Inspect for any damage or defects
-
Contact us within 48 hours if anything is missing or damaged
📩 Contact: info@calorolighting.com
No worries—return shipping is free. Just make sure to keep the original packaging in case of returns or damage claims.
Shipping Delays
While we strive to meet all delivery timelines, delays may occasionally occur due to customs clearance, weather, or courier issues.
If your shipment is delayed, please email us and we will assist you promptly.
Incorrect Shipping Address
Please confirm your shipping address carefully at checkout.
We are not responsible for failed deliveries due to incorrect or incomplete address information.
Taxes & Duties
All prices listed on our website are inclusive of applicable taxes and duties.
There will be no additional fees at the time of delivery.
Need help? Please Contact Us:
- Address：24967 E Geddes Cir, Aurora, CO 80016-5258,United States
- Call us: +1 256-621-8821
- Email: info@calorolighting.com
